Super Vape Store FAQ
Welcome to Super Vape. If you have any problems, please contact us online or call our stores.
Our customer support is available Monday to Friday: 9am-5:pm.
Average answer time: 1 hours(in work time)
The Local Delivery Details
Local Delivery
- Free local delivery for orders over $59 in GTA (Same Day) — Cut-off time: 4:00 PM (Weekdays)
- Free local delivery for orders over $79 to Montreal (Next day) — Cut-off time: 11:30 AM (Weekdays)
Orders placed after the cut-off time will be processed on the next business day.
GTA Area
- Same-Day Delivery: If you place your order before 4 PM on a working day, it will be delivered on the same day.
- Next-Day Delivery: If you place your order after 4 PM on a working day, it will be delivered the next day.
Montreal Area
- Next-Day Delivery: If you place your order before 11:30 PM on a working day, it will be delivered the next day.
- Day-After-Next Delivery: If you place your order after 11:30 PM on a working day, it will be delivered the day after next.
Please note that all order placement times, processing times, and delivery times are on working days. No orders are processed or delivered on weekends or holidays.
The Canada Post Shipping Details
- Free Shipping for order over $49 to ON/QC.
- Free shipping for order over $69 in Canada.
- Free shipping for order over $129 in US.
- Please contact us if you want to ship to other countries.
(Order Processing time: Weekday 9am-5pm)
Supported Payment Method
- Visa/Master Card/AMEX/Discover/JCB/Diners Club（Please ensure you enter the correct billing address, as incorrect information may result in the transaction being declined by our system.)
- E-Transfer (Contact Us)
- ALI/WeChat Pay (Contact Us)
- Zelle (Contact Us)
Can I place an order online and pick it up at the store?
Sorry, we currently do not support online orders for in-store pickup. All website orders will be delivered through shipping and local delivery services.
